Month: July 2019

delays

Sketchy Behavior? Delays? Denials? Get It All in Writing!

No matter what type of insurance claim you have submitted, there are bound to be many details that must be attended to—and some could be complex, whether you have filed a car accident claim, homeowners claim, or one pertaining to your profession or liability at a commercial site–but delays can be very frustrating.

Being forced to communicate with or wait on another individual’s insurer if you have had to file a car accident claim can be extremely frustrating, especially if you have been seriously injured and are worried about finances due to mounting medical bills and inability to work. The situation may be even worse, however, when your own insurance company gives you a hard time – adding insult to injury after you have been paying your premiums for what could have been many years as a devoted customer; in fact there may never have been any problem of any sort until you actually had a demand. It can feel like a real slap in the face to have maintained your standing in a contract with the insurer for so long, but when you actually need to cash in on the insurance that has been protecting you for so long, the company you trusted may not be there for you.

If you have begun to worry about bad faith practices, you may have experienced strange or disorganized behavior from customer service representatives or the adjuster, or even your insurance agent. You may have experienced long delays, a complete lack of investigation about your claim, or outright denials for no good reason. At this point, everything should be requested in writing as you may have to sue the insurer to get your claim paid. If there is a delay, ask for a reason in writing. If there is a denial, you certainly want that in writing and should have received a comprehensive notice regarding the reason. If there has not been an investigation at all, try emailing the company and seeing if you get something back in writing – but better yet, have your attorney handle as much of this is possible.

If you are forced to take an insurer to court for bad faith practices, you may be owed an exponential amount of damages after enduring such an experience.

If you need help reviewing your insurance policy, or if you suspect your insurance company may be denying your claim in bad faith, contact the attorneys at the Bolender Law Firm.  If a dispute over a claim cannot be easily resolved through a call or written communication, our attorneys will advocate on behalf of policyholders through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

car crash

After the Car Crash: Do I Need to Hire an Insurance Attorney?

After a car crash, what you will probably notice most of all is how shaken you are. No matter what type of accident you have had, from a fender bender to a catastrophic crash, the adrenaline flow may feel shocking, and it can take some time to get over, depending on the level of trauma.

If you have been in a collision in your car, truck, or motorcycle (or even while traveling on foot or on a bicycle), what is most important at first is to establish your physical well-being, and whether you need an ambulance—or whether any of your passengers do. After taking time to pull your car over, catching your breath, and collecting yourself so that you can get out of the vehicle to further survey and understand what just really happened, you will need to do all the routine exercises such as getting contact information from everyone, establishing whether there are witnesses, taking photos of the scene, and seeking medical help at some point if necessary.

Afterward, if you have been seriously injured due the negligence of another driver, chances are the other insurer will be contacting you quickly. You may not even make it home before the phone starts ringing, and you find yourself suddenly presented with many questions—some of which may seem almost aggressive and difficult to answer. If you are in the hospital, or at home recuperating, speaking to an insurance adjuster can be stressful. This is not something you should have to handle on your own though, and upon speaking with your injury attorney, most likely you will discover they want you to refer all calls and questions to them from that point forward.

Insurance adjusters are skilled at what they do: closing out cases as quickly as possible and paying out as little money as possible! Because of this, if you have a case, you will need an experienced attorney to act in your best interest. And if the insurer shows signs of acting in bad faith, you may need to change direction and hire a bad faith insurance attorney from an office like the Bolender Law Firm.

If you are worried about signs of bad faith, red flags may have erupted like major delays without any reasonable excuse, requests for overwhelming amounts of paperwork, and even intimidation tactics such as instructing you to take a lowball offer (because it may be all you will get) or even going so far as to harass witnesses in the case.

If you need help reviewing your insurance policy, or if you suspect your insurance company may be denying your claim in bad faith, contact the attorneys at the Bolender Law Firm.  If a dispute over a claim cannot be easily resolved through a call or written communication, our attorneys will advocate on behalf of policyholders through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

mediation setting

What is the Usual Mediation Setting?

Along with arbitration—and in California, also judicial reference—the mediation setting is one of the most effective forms of alternative dispute resolution outside of the courtroom. Growing in popularity throughout the past few decades, this type of ADR involves a mediator who leads the process, acting in a decidedly neutral manner, rather than a deciding one. Unlike most court cases, the mediator usually meets with everyone involved before the process begins, calling to set up a time before the process is scheduled. This allows them to get to know everyone involved, and they will usually take extensive time to learn about the background of the dispute, and how everyone came to be involved.

Often, business parties involved in mediation have long-standing commercial relationships, and may even be friends or relatives in some cases. Because of this, voluntary mediation is popular when preservation of the relationship is perceived as important. The setting may have a lot to do with the ongoing success of mediations in the US. Most of them are successful, and most settings are much more laid-back, casual, and conducive to bringing forth a good discussion between the parties involved.

The dress is more casual, and the mediator may even be able to work around office schedules and allow all the processes to occur after work in the evenings, or on weekends when the ties are loosened up and the attitudes are more relaxed too. Most of us do not enjoy having to get all dressed up in formal business attire and sitting in a stuffy courtroom for hours, leading to some of the greatest benefits in mediation.

Mediation (with most being successful) often leads to faster resolution as people are more comfortable and motivated to reach a settlement that works. While mediators do not have to be licensed, they are usually extremely comfortable in the legal arena and may in fact be practicing attorneys or retired judges. Although there are some expenses involved in the process (mainly in paying the mediator), and it is becoming more expensive than it used to be, mediation is still usually exponentially less expensive than litigation—and offers much greater success.

The Bolender Law Firm will advocate on behalf of clients through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

insurance premiums

Insurance Companies Rely on Insurance Premiums to Make Profits

If you filed an insurance claim recently and found the insurer lacking in their timely response, you may be outraged—not to mention disappointed, frustrated, worried, and a whole lot of other not so positive reactions to their behavior; After all, insurance premiums usually do not run cheap, and you may have had to work hard to make your payments in a continual and timely manner.

It could be devastating to invest so much money and trust in a large company and receive nothing in return at the time you need it the most. Homeowner’s insurance is a good example here. If you have paid in your money for homeowners insurance and had to file a claim, it may be imperative that you are paid as quickly as possible because your living arrangements may have become extremely uncomfortable or you may have even had to move out of your home. In the case of a fire, your home could have been rendered completely uninhabitable, or a portion of it may be burned—still making it exceedingly difficult to live in such a situation. If the insurance company does not seem to be paying any attention to your claim, you may be panicking. They may have even issued a denial outright. If ongoing delays or sudden denials are occurring, you should be receiving reasonable explanations.

If you are not getting anywhere with the insurer despite the urgent need to have a claim paid, most likely the issue is unrelated to their financial health. The insurance industry reports billions of dollars in profits every year, and most large companies are in healthy shape, living quite large off from policyholder premiums. That is how they make their money, and giving it away easily is certainly not a habit or their business model. In fact, insurers may make it as hard as possible for you to have your claim paid. And in the case of a claim like a fire at your home, you may even find yourself at the mercy of a fraud investigation unit—causing the panic to set it exponentially.

And while you may have had nothing to do with a fire at your home (it could have burned while you were not even there and had an ‘alibi’) such an investigation may be quite routine for the insurer. If you are concerned that the insurance company is going to try any method possible to get out of paying your claim, it is time to consult with a bad faith insurance attorney.

If you suspect your insurance company may be denying your claim in bad faith, contact the attorneys at the Bolender Law Firm. If a dispute over a claim cannot be easily resolved through a call or written communication, our attorneys will advocate on behalf of policyholders through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

 

mediation experience

What Type of Mediation Experience is Required for an Effective Resolution?

Mediation can be a real eye-opening experience for many people, especially with the realization that they can avoid the adversarial nature of the courtroom, not to mention the overwhelming expense, exorbitant amounts of time involved, and stress–all with the assistance of a professional with mediation experience The mediation usually occurs in a much more relaxed setting, and a mediator may even meet with the parties involved after hours due to work schedules or perhaps on a weekend.

In California, a mediator can hang out their shingle whether they have formal training or not. No license or degree is required, although many mediators are lawyers, or retired legal professionals. If you are engaged in a complex legal dispute, you may require a mediator with experience in the field, and one who has knowledge of the topic at hand; for instance, if finances are in dispute, you may want a mediator who actually does have a legal and/or accounting background.

The mediator’s greatest talents usually must lie in being able to take a backseat while disputing parties discuss the issues that landed them there. The mediator is not there to decide the case by any means. They do need to be extremely educated on the problem that brought everyone to mediation though, and this usually means that mediator meets with both parties, separately, before the mediation begins. This allows the mediator to compile information regarding the legal dispute and take some time to reflect on it before the process begins.

The mediator must remain neutral, but kick into high gear when a stalemate is reached. Depending on how severely communications have broken down, they will have to work with each party in discussing better ways to think about and resolve the dispute so they can agree to a settlement and move on. ‘Thinking outside the box’ often becomes a necessity, and mediators usually have an arsenal of skills to encourage this.

Along with knowing how to communicate effectively and help during an impasse, mediators are also responsible for completing all the legal documents at the end of the mediation, outlining what type of settlement has been agreed on and filing it with the court. Once all authorized parties have agreed and signed the settlement, it is considered a binding document.

The Bolender Law Firm will advocate on behalf of clients through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

Intellectual Property: Who Needs to Apply for Service Marks?

Intellectual property spans many different items you may create for your business to promote your brand, or products you may invent that could become extremely valuable in the future. While many consumers perceive intellectual property as being a complex matter, branding mechanisms are fairly simple to understand; however, when it comes to protecting your intellectual property you should consult with an experienced business attorney who has had experience with whatever type of intellectual property you want to register.

Copyrights are a very common type of intellectual property, and many people get them confused with trademarks, or service marks. Copyrights protect artistic expressions that are created such as music or literature, or in terms of technology or business—software or architecture. Trademarks are vital to branding, and along with that usually comes a symbol that designates your business, allowing for familiarity with the public that is or will be buying your products. The trademark is an identifier of the goods you offer.

Service marks are a subset of the copyright, but rather than designating products, they are a symbol of the services you offer. The TM is used after a trademark, while the SM is used after a service mark; for either, the ‘R’ encased by a circle is important as it designates formal registration. This is important not only so that customers understand what services are offered, but by which company, and that the mark is protected legally.

The interesting detail about intellectual property is that ownership is technically established as soon as you make your own logo or your own slogan—or after you write that cookbook, a score of music, create new software, or invent something new. The problem is protecting it fully. If someone decides to steal your work intentionally, or if they create something similar—so similar that it is going to affect sales and distribution of your own work, for instance—having registered your intellectual property could be well worth it in case you have to communicate with the other party about ceasing activities revolving around such work, or worse, if you must sue them for infringement with the help of your attorney and take them to court.

The Bolender Law Firm can assist you in all intellectual property matters. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

earthquake insurance

Insurance Topics: When Earthquake Insurance Is Excluded

Purchasing insurance is all about protecting ourselves, and earthquake insurance is a prime example for residents of states like California. In many cases, it may also be about protecting property like your vehicle, and those of family members living with you. You may need to protect your business, as well as purchase insurance to ward off financial ruin due to a negligence claim. You may even need professional liability insurance to protect you in the case of a lawsuit against you in your career.

Protection of the home is particularly important, and unique, because it not only protects what may be the largest financial investment you’ll ever make, but it protects a valuable shelter for you and your family. As the old saying goes ‘home is where the heart is,’ and to have something happen to that area can be financially devastating, but also emotionally devastating. Because of that, when you set out to buy a homeowners insurance policy, it is critical to work with an agent who is experienced, and can direct you not only to understanding what your needs are but helping you to purchase multiple lines if needed, or added coverage.

In California especially, earthquake insurance is a big topic upon purchasing homeowner’s insurance. Because of the incredible, catastrophic damage that can be done, and the possibility for real financial strife if an insurer were to have to pay out for many policyholders at an astronomical cost, your insurer may only offer earthquake coverage as an addition to the regular policy. Make it a priority to ask your agent about whether your policy will include it, or if you need to make an extra purchase. While this may seem like common sense, only a small percentage of Californians have earthquake insurance for their homes or businesses and many do believe it is included—only to find out later that they are left high and dry after a disaster.

If you do have a claim, and you did purchase extra coverage, the insurance should be expedient about sending out an adjuster to begin an investigation, collecting the facts from you, and getting a settlement back to you expediently—especially if you have lost your home or it has been rendered temporarily uninhabitable.

If you suspect your insurance company may be denying your claim in bad faith, contact the attorneys at the Bolender Law Firm. If a dispute over a claim cannot be easily resolved through a call or written communication, our attorneys will advocate on behalf of policyholders through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

patent

Understanding the Approval Process for Getting a Patent

Intellectual property is one of the more subtle assets you may own personally, or through your business, and especially with the patent. It can also be one of the more exciting ways to create branding mechanisms, whether you are creating stationary or letterhead for your company with your logo for trademarking, along with using a symbol denoting your goods in different types of logos or in a variety of different advertising forums. You may also be involved in creating artistic expressions that require copyrighting, whether you have made something personal like a work of literature or music, or a business item like software or architecture.

Patents can be more complex, more expensive, and take longer to attain (with the average time period being 21 months from the application date); however, chances are, the works you created took an extensive amount of time and are worth protecting from competitors. In applying for a patent, first you must understand the differences between the three types: design, utility, and plant.

A design patent is considered purely to be made for aesthetics:

“Design patents may be granted to anyone who invents a new, original, and ornamental design for an article of manufacture,” states the USPTO.

The utility patent offers a use, and is categorized as functional:

“Utility patents may be granted to anyone who invents or discovers any new and useful process, machine, article of manufacture, or compositions of matters, or any new useful improvement thereof. By far, most patent applications filed at the USPTO are utility applications,” states the USPTO.

The plant patent:

“Plant patents may be granted to anyone who invents or discovers and asexually reproduces any distinct and new variety of plant.”

Some inventions may be both aesthetically pleasing and functional, and you may want or need two different patents if the process is not too cost prohibitive. It is vital, however, to also make sure this invention is not one that has already been disclosed to the public, so you much do a search first—and the USPTO also recommends searching internationally. You can also find out more about costs here.

Dealing with and applying for patents if you do not have prior knowledge or intellectual property law knowledge can be difficult and it is in your best interest to hire a skilled attorney for help.

The Bolender Law Firm can assist you in all intellectual property matters. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

insurance company

The Insurance Company Has Plenty of Money—Why Don’t They Pay My Claim?

Dealing with the insurance company can be frustrating. Even just handling the basic mechanics of the process can be a trial, from trying to find an insurance agent you trust, to dealing with an online service or chat format. After making your way through that first step, you must also attempt to understand your policy. No matter how many times you have bought insurance, and no matter what your educational background is, you may still find car insurance or homeowners insurance policies to read like a foreign language (one usually known as legalese).

After you have waded through buying an insurance policy and attempting to understand it comes the hard part: paying for it over the long haul. Protecting your property, life, and health certainly is not an inexpensive endeavor—and the insurance companies are more than happy to scoop up your money and put it in their coffers to earn interest. They are not empathetic or sympathetic friends, and they do not feel your pain when you may struggle to pay for a policy, or when you are suffering due to injuries from a car accident or the loss of extremely valuable property. There are many complications to insurance, and it affects us continually throughout life.

Most insurance companies are not hurting financially, so why don’t they pay a valid claim expediently? The answer is simple. They like to pay as little as possible, and for each claim, they want to spend as little time on it also. Insurance adjusters often get bonuses and extra commissions based on how many cases they can turn over with the least amount of settlement money paid out. In more extreme cases, exemplifying bad faith, insurance companies may act like you are the one at fault. Although a bad storm may have damaged your home, or you may have been injured in a car accident due to the negligence of others, the insurance company may spend an inordinate amount of time turning the tables on you. They may even accuse you of fraud.

Insurance companies who do not pay on claims could just be downright hard to deal with, or they may be engaging in bad faith. The bottom line is either they are not paying your claim because they have a valid reason which should be clearly outlined, they are slow to pay because they investigate every claim meticulously (to see if there is any way to get out of paying a settlement), or they may be blatantly acting in bad faith. If a substantial amount of time has passed, it is time to consult with an insurance attorney from an office like the Bolender Law Firm.

Other signs that you are dealing with bad faith include intimidation tactics such as offering you lowball settlements and then intimating that you would not be offered anything else and you better take what you can get, asking for excessive documentation in an effort to run you off, intimidating witnesses by grilling them or acting aggressively over the phone or in interviews, along with unreasonable delays, outright denials, or wild accusations of fraud.

If you need help reviewing your insurance policy, or if you suspect your insurance company may be denying your claim in bad faith, contact the attorneys at the Bolender Law Firm.  If a dispute over a claim cannot be easily resolved through a call or written communication, our attorneys will advocate on behalf of policyholders through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!