Sketchy Behavior? Delays? Denials? Get It All in Writing!


No matter what type of insurance claim you have submitted, there are bound to be many details that must be attended to—and some could be complex, whether you have filed a car accident claim, homeowners claim, or one pertaining to your profession or liability at a commercial site–but delays can be very frustrating.

Being forced to communicate with or wait on another individual’s insurer if you have had to file a car accident claim can be extremely frustrating, especially if you have been seriously injured and are worried about finances due to mounting medical bills and inability to work. The situation may be even worse, however, when your own insurance company gives you a hard time – adding insult to injury after you have been paying your premiums for what could have been many years as a devoted customer; in fact there may never have been any problem of any sort until you actually had a demand. It can feel like a real slap in the face to have maintained your standing in a contract with the insurer for so long, but when you actually need to cash in on the insurance that has been protecting you for so long, the company you trusted may not be there for you.

If you have begun to worry about bad faith practices, you may have experienced strange or disorganized behavior from customer service representatives or the adjuster, or even your insurance agent. You may have experienced long delays, a complete lack of investigation about your claim, or outright denials for no good reason. At this point, everything should be requested in writing as you may have to sue the insurer to get your claim paid. If there is a delay, ask for a reason in writing. If there is a denial, you certainly want that in writing and should have received a comprehensive notice regarding the reason. If there has not been an investigation at all, try emailing the company and seeing if you get something back in writing – but better yet, have your attorney handle as much of this is possible.

If you are forced to take an insurer to court for bad faith practices, you may be owed an exponential amount of damages after enduring such an experience.

If you need help reviewing your insurance policy, or if you suspect your insurance company may be denying your claim in bad faith, contact the attorneys at the Bolender Law Firm.  If a dispute over a claim cannot be easily resolved through a call or written communication, our attorneys will advocate on behalf of policyholders through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

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