Beware of Adjusters Who Want to Speak to You Instead of Your Attorney


If you have had an accident or have filed a claim due to the negligence of another party, you may find yourself in the middle of an extremely frustrating experience trying to deal with insurance companies on your own. Automobile accidents are a perfect example, and especially because serious trauma could be involved—from brain injuries to spinal injuries, broken bones, and so much more. This may also have a deep financial impact if you are too injured to work, whether temporarily or permanently. Add having to communicate with insurance adjusters to the mix—while you are trying to heal—and you may find yourself feeling overwhelmed, helpless, and intimidated.

The key is to not speak with the insurance adjusters but refer them to your attorney immediately. And if you suspect that the insurance company is trying to deny your claim on bad faith, consult with an experienced bad faith litigation firm like the Bolender Law Firm as soon as possible. It may be difficult to remember at times that the insurance companies are not on your side, no matter how friendly the insurance adjusters may seem. They are usually very skilled at their jobs, and they are trained to get as much information from you as they can to come up with a settlement offer that is as low as possible.

If you have been injured, for example, adjusters may ask for details about your injuries, and request access to medical records from the hospital or doctor’s office. Along with their mini-interrogations, they may also want to record your conversations. It is in your best interest not to agree to any of those requests, along with continuing to refer them to your attorney. This can be difficult if they are offering you what might seem to be a tempting settlement, but in most cases your attorney will be able to get much more for you in damages, as you deserve—rather than accepting a lowball offer.

On the other hand, rather than offering you anything, you may find that the insurance company has not investigated the case properly or is delaying the claim or denying it outright. If a dispute over a claim cannot be easily resolved through a call or written communication, our attorneys will advocate on behalf of policyholders through litigation, arbitration, or non-binding mediation.

At, the Bolender Law Firm, our attorneys are experienced in representing clients in state and federal courts—at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

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