In some cases, buying insurance may be as easy as making a call, getting coverage, and paying up—only to put policy information in a drawer where it rarely comes up again. Depending on the type of insurance though, there could be other policies that involve a lot of consideration and effort on both your insurance agent’s part as well as yours; for instance, business insurance may be complex, or your home may in an area that needs extra coverage for wind or flooding or even earthquakes or landslides.
Bad Faith Practices May Be Marked by Ongoing Delays
From deciding what to buy, to parlaying cash for large premiums, and then going through a difficult claims process, you may have a sour taste in your mouth about insurance overall. You aren’t alone either as thousands of policyholders around the US have difficulty in getting claims paid for auto insurance, life insurance, general liability, and more. There is a difference though between going through what can be the normal hassle of getting paid and dealing with an insurance agency acting in bad faith. If you are concerned that the insurer has an agenda other than paying your claim expediently—and fairly—contact an experienced firm like the Bolender Law Firm as soon as possible.
Even if an insurer is acting in bad faith, the process may seem to start out normally with the adjuster asking questions (hopefully these are directed toward your attorney and not you), requesting reports, and working on a settlement. In some cases, the insurer may fail to even investigate the case at all—and as time drags on, that is a major red flag for any policyholder! If you are forced to sue an insurer for bad faith practices, it can usually be proved by pointing out that there was indeed a lack of any investigation or any care about the claim along with other practices such as offering a lowball settlement for a claim that is clearly worth much more, delaying a payout beyond the expected amount of time, or denying it altogether.
The Insurer May Hope You Will Give Up
Other bad faith practices put pressure on the policyholder, hoping they will just give up as they are forced to produce excessive amounts of paperwork. Policyholders may even be subjected to verbal abuse or threats in more extreme cases. Although again it is highly recommended that you have your attorney speak with the insurer, if you are in contact with customer service representatives, agents, or adjusters during a claims process that seems to be going south, save all documentation and take notes regarding dates, times, and content of all conversations.
Contact Us for Help Now!
If you need help reviewing your insurance policy, or if you suspect your insurance company may be denying your claim in bad faith, contact the attorneys at the Bolender Law Firm. If a dispute over a claim cannot be easily resolved through a call or written communication, our attorneys will advocate on behalf of policyholders through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!