mediator

Why You May Want the Other Side to Choose Your Mediator

The business world can be extremely rewarding, but also harsh. As the owner of a company—whether it is large or small—your responsibilities may be vast. There may a substantial number of employees, requiring formal policies and procedures to be followed, and support from human resources. Finances and accounting play a major role. Orders must be made, suppliers must be paid. Most days are full of small triumphs, and sometimes massive headaches. Above all though, customers must keep rolling in the door!

For those involved in new startups, there is little time for anything else except work, which makes life especially challenging in the face of a legal dispute. This can be even more devastating if it comes from within the company due to an employee or a partner’s dissatisfaction, or from another business, vendor, or even a client. Entering into a hostile courtroom scene with litigation may seem like an extremely unpleasant venture as well as an unnecessary one in many cases—and because of this, many who discover mediation as an option are pleasantly surprised.

When both parties agree on mediation, it is obvious they want resolution, and often this is because of a partnership or a working relationship that has been long-standing and valuable, and is one that everyone wants to attempt to preserve. It may also be true that the relationship was an extremely profitable one over the years, and no one wants to see a financial loss (not to mention the expenses of litigation).

The key to mediation is neutrality on the part of the mediator leading the sessions, and success is usually due to the relaxed atmosphere, affording greater flexibility in scheduling, and allowing the two parties in dispute to reach a settlement decision themselves. As an act of good faith, and to get off on a friendlier foot, one party will offer the other the chance to choose the mediator. They may want to have interviews with several mediators and although there could be some disagreement if the mediator chosen seems inappropriate, allowing the other party to have control initially is a good way to start.

Although the mediator may be an expert in the field in which the dispute is centered around, what is most needed is experience in alternative dispute resolution and a persistent personality that will allow them to keep the disputing parties on track. This often requires taking a different tack or using a different technique if everyone reaches an impasse. Once an agreement is reached, the mediator is responsible for drafting all documents to be signed. These may or may not be passed on to attorneys for approval, but once they are signed by authorized parties and given to the court, everyone involved is beholden to a binding agreement and must begin doing their part as outlined in the settlement.

The Bolender Law Firm will advocate on behalf of clients through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

car accident

Injured After a Car Accident? Don’t Fight the Insurer on Your Own

A car accident can be a terrifying experience, and the effects can be long-lasting. While some motorists are killed, others may suffer from neck and spinal injuries, traumatic brain injuries, serious burns, broken bones, and more. If you have been in a crash, and seriously injured, you may have lost hours at work while recuperating or you may have been forced to stop working completely—whether temporarily or permanently. This can be an extremely difficult time, and while the physical effects may drag on—so can the financial issues and the frustrations of filing an insurance claim.

If you were in an automobile crash due to the negligence of another party, the claims process is more complex than just filing for an inconsequential fender bender that may have left a dent or chipped some paint. When injuries are caused due to an accident, and a police report is filed, you can bet that the adjusters for the other side will be on the case faster than you can say “I’m home from the emergency room!” You may find yourself surprised at how quickly they call, and at how many questions they have! This is not the time to be speaking to an insurance adjuster, but it is time to be consulting with an experienced injury attorney.

Due to an impending lawsuit or settlement, it is in your best interest to let your attorney do all the talking when it comes to the insurance company. Without their help, you may find yourself being asked to do tape-recorded interviews, sign medical release forms and give access to medical records and other information, all the while feeling like you are in good hands because the adjusters come across as warm, empathetic, and trustworthy. What may truly be happening behind the scenes is that adjusters are gathering information to use against you later, so they can either deny you a settlement or get away with a lowball offer. Be wary also of bad faith practices such as no investigation of the case at all, failure to interview any witnesses who were on the scene, overlooking obvious evidence, delaying settlements, and denying claims with no cause.

If you need help reviewing your insurance policy, or if you suspect your insurance company may be denying your claim in bad faith, contact the attorneys at the Bolender Law Firm.  If a dispute over a claim cannot be easily resolved through a call or written communication, our attorneys will advocate on behalf of policyholders through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

fraud

Does Your Insurer Seem to Suspect You of Fraud?

It’s amazing how quickly the tides turn, and how fast a business relationship can change when one side is about to lose a substantial amount of money, or is worried about fraud. When you purchase insurance, everything is geared completely around you as the consumer—and gaining your business. With a smile and a handshake, you are on your way as the new owner of one or more policies, looking forward to having the peace of mind in knowing that the insurance company will protect you if something goes wrong (assuming it is not excluded from the policy). Unfortunately, that may be the best experience you ever have with your insurance company. On filing a claim, there is the potential for frustration and disappointment.

Although insurance agents are there to provide you with a necessary product and usually do so with charisma and promises, they are not your friends. And insurance companies don’t report billions of dollars in profits each year without being tough; so, if you are filing a large claim, there could be some pushback before it is finally paid. You may be forced to jump through a lot of hoops you were not expecting either. Perhaps you are trying to collect on a homeowner’s claim after a fire, for instance. While you were completely innocent of any wrongdoing, you may suddenly find yourself at the mercy of the insurance company and investigation units, being interviewed by adjusters who want to record the conversations and retrace steps where the fire began, and more. While the process may seem very intense, it may just be routine.

You should worry, however, if tactics begin to seem abusive. Are you being asked for excessive amounts of documentation—and personal information such as tax returns? Are you being subjected to accusations or are the adjusters or service reps taking on an intimidating attitude toward you in interviews or on the phone? While it is possible that they could suspect fraud, and at least are spending an inordinate amount of time ruling it out, the insurer could be acting in bad faith. Along with abuse regarding intimidation techniques and requests that overwhelm policyholders, bad faith insurers often delay claims, delay investigations, offer ridiculously low settlements, and deny claims outright.

If you suspect this is happening to you, it is not the time to go it alone. If you need help reviewing your insurance policy, or if you suspect your insurance company may be denying your claim in bad faith, contact the attorneys at the Bolender Law Firm.  If a dispute over a claim cannot be easily resolved through a call or written communication, our attorneys will advocate on behalf of policyholders through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

Business resolution

Opening the Conversation: Mediation Allows for Greater Ease in Business Resolution

If you are a business owner in the US, the profits may be good, but your days may always seem to run in a deficit, without quite enough hours to get everything done–much less trying to figure out a business resolution with a sparring industry peer or employee. From continually figuring out ways to bring in new customers to managing the finances and a team of employees, you already have your work cut out for you. Whether you have been operating your own company for decades or are just starting out as an entrepreneur, the marketplace is competitive, and over time legal disputes may arise. Some may just call that the price of doing business, but the stress involved with an ongoing conflict—whether that be with another business, a supplier, a contractor, employer, or another entity you may have worked quite closely with—can be enormous.

If this is the first time you have been presented with a legal issue, you may be relieved to find out that you can try to resolve it in a more relaxed setting. Mediation offers a long list of benefits to all parties involved, and the very fact that you are all in agreement to work on a settlement using alternative dispute resolution shows motivation. The process usually begins with the mediator opening the conversation privately with each party, so they have a full understanding of what the dispute is about. And although many mediators have different styles overall, they may choose one mediation technique over another as it suits your case.

The mediator must remain neutral, and their role is to help you and the other parties come to an agreement yourselves; were they to side against one party, the process would be much less effective—not to mention confusing for the party being ‘decided’ against. With neutrality in place, the mediator can help both parties think outside of the box for resolution if they have reached a stalemate.

In most cases, mediation is successful because everyone involved wants it to work, they take the time to understand the other point of view, and the third-party (mediator) may be able to interject reality into the issue more effectively than the two parties could while in an adversarial stance. This is usually because of a long-standing—and in many cases—profitable business relationship that no one wants to see destroyed. Mediation is usually also much more affordable, scheduling is easier, and the outcome is reached much more quickly.

The Bolender Law Firm will advocate on behalf of clients through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

insurer

Is Your Insurer Resorting to Abusive Tactics to Get Out of Paying?

Insurance allows us to have things, keep them, and replace them if necessary—without being forced into financial ruin. And although the policies themselves sometimes tend to be complicated, the basic premise is simple: you find an insurer and then pay them premiums to protect against loss. This may be for any type of insurance, including auto insurance, health and life, homeowner’s, general liability, professional liability (errors and omissions), and more.

The process usually starts out easily enough. Depending on what lines of insurance you seek, an agent or company most be sought out to help you with your purchase. Once you receive your policy, you have the peace of mind in knowing that your home or business is covered, and if something catastrophic were to happen, you would be okay. In the event of a claim, it may be that you were in an automobile accident due to the negligence of others, or you may have had a homeowner’s claim after a fire, weather event, or even a slip-and-fall accident by a guest at your home.

Once the claim has been filed, an adjuster is assigned to the case and begins an initial investigation, usually hoping to interview you and anyone else involved. If they are working for the other side (for instance if you were in a car accident, and due to negligence the other party’s insurer will be paying out) and it appears a settlement may be in order, it is critical not only to have an injury attorney on your side, but also to refer all calls and questions to their office.

In handling the insurance company on your own, you may not only find that they don’t take you as seriously as if you were working with an attorney, but the process may be slow and frustrating. This can be exponentially worse if they are guilty of practicing bad faith. You may find yourself facing incredibly long delays but getting little explanation—and/or it may seem that no one has even begun investigating your claim. Any settlement offers may be extremely low and unreasonable, or the insurer may begin trying to inconvenience you or intimidate you to the point where you drop the case altogether. Less aggressive tactics include pushing you to collect and submit volumes of documentation for your own case. If you think that is what’s happening, it is possible to push back by asking them to clearly explain why such excessive documentation is necessary.

In other cases, you may be subjected to verbal abuse intended to make you back down. This could begin during the interview process and continue from there, to include making accusations which have no basis, threats insinuating there won’t be a settlement, and harassment of witnesses. It is in your best interest to have expert legal help from an experienced office like the Bolender Law Firm.

If a dispute over a claim cannot be easily resolved through a call or written communication, our attorneys will advocate on behalf of policyholders through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

intellectual property rights

What Are Intellectual Property Rights?

Copyrights, trademarks, service marks, and patents. It may be difficult to fully understand what each license offers to you as a business owner, artist, innovator, or inventor, but if you are in the process of creating new concepts, products, and services it is a good idea to protect such work. Interestingly, if you have created a work or expression of art, or a logo or a slogan, it is already yours (assuming no one else has the exact same branding mechanism, which is why you should do the research). Complications could arise though if another party were to start using your copyrighted material, for instance—without permission. Without filling out the proper applications with the U.S. Copyright Office or the United States Patent and Trade Office and getting the appropriate licensing, you have no legal avenue to sue for infringement if someone were to steal your work.

Speak with an experienced attorney from the Bolender Law Firm if you have intellectual property that needs to be registered. If you are just opening a business or just beginning to expand to the point where you need protection, it may include:

  • Trademarks & Service Marks – think of those companies that draw you in time and time again, along with offering a familiarity that becomes almost unconscious after we see a logo for so long. This is one of the most basic—and vital—elements of marketing, and that can apply to a business of any size. Registering your trademark through the United States Patent and Trade Office means you have legal recourse against anyone who tries to use it without your permission. This is the same with the service mark, which is a type of trademark; however, it denotes the services that your company offers and is often exemplified by a slogan—which may also (or not) be accompanied by a logo.
  • Copyrights – although these deal with protecting many different types of artistic expressions such as art, screenplays, and music, copyrights can obviously be very important for businesses too. Books can be copyrighted, along with software, architecture, and more, and are registered through the U.S. Copyright Office. Systems and methods of operation are not protected by a copyright but fall under patents.
  • Patents – these licenses are applied for through the United States Patent and Trade Office and allow inventors to protect their work for around 20 years. The following may be registered with a patent: processes, machines, articles of manufacture, compositions of matter.

The Bolender Law Firm can assist you in all intellectual property matters. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

adjuster

Who Will the Insurance Adjuster Interview During the Claims Process?

If you are going through a difficult time right now due to a catastrophic event, it may add enormous insult to injury to realize you now also have to go through the hassle of an insurance claim. Your policy was purchased to begin with as protection against financial ruin should something go wrong, but it can be easy to lose sight of that while you are in the process of filing a claim. And especially if the insurance company seems to be causing delays, or even obviously acting in bad faith against you.

Once a claim begins, your case will be assigned an adjuster who will call to start collecting details. If this is a case involving negligence from the other side, they will want to interview you as well as the other party, along with any witnesses (keeping in mind that it is always important to get the contact information of anyone relevant on the scene as that may be the only time you will ever see them and they could end up being vital to your case). If, however, you were in an automobile accident due to negligence of another driver, the adjuster will be keenly interested in interviewing you; in fact, they may even ask if they can record the call. Along with that, they may ask you for the police report, medical records, and other information.

Always refer an adjuster from the other party’s insurance company to your injury attorney. If you do not have an attorney, it is highly recommended that you seek one out as soon as possible rather than going it alone against the insurance company—and divulging anything to the adjuster could be significantly detrimental to your case. If you or your attorney are not getting anywhere in the claims process, the insurer could be guilty of practicing bad faith against you, evidenced by no progress due to a lack of investigation or ongoing, unexplained delays. Other signs of bad faith include asking you for an overwhelming amount of information and documentation (in hopes to discourage you), offering a completely unreasonable offer, or denying the claim altogether.

Are you concerned about a recent claim, or are you trying to understand your insurance policy? If a dispute over a claim cannot be easily resolved through a call or written communication, the Bolender Law Firm will advocate on behalf of policyholders through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

health insurance

Even Doctors May Forgo Health Insurance These Days

Health insurance is a big topic in the US today, and often a controversial one, encompassing our personal lives as well as the politics of the nation. Affordability is the major challenge for many—and without the proper coverage in place, many are just forced to go without care. Along with that, medical bills are the number one reason that so many consumers in the US are forced to file for Chapter 7 or Chapter 13 bankruptcy. One illness or accident can be incredibly debilitating, but those affected may not be able to work either—taking the devastation beyond the physical realm. Health insurance is supposed to protect against financial ruin, but today that is not always the case—and while some consumers go without simply because they cannot afford it, some doctors and nurses are beginning to doubt its worth altogether.

Most of us associate physicians with health—and often, affluency. So, it is somewhat shocking to hear that larger numbers of medical professionals are beginning to self-insure simply because what they end up paying out over the year for medical care is less than what insurance premiums would have cost. Recent news shows that a surprising number of doctors and nurses see the health insurance system as a ‘broken model’ no longer worth adhering to, despite the obvious financial risks.

“You would think that these are educated folks who understand they’re limited in their ability to predict what kind of health events might happen to them down the road,” said Sabrina Corlette, research professor at the Georgetown University Health Policy Institute. “On the other hand, there’s certainly a tipping point when premiums keep rising.”

Medical professionals without health insurance may seem to be a strange irony, but like many other consumers in the US, they also tire of dealing with large companies, high premiums, and many of the headaches that come with filing claims—only to have trouble seeing them paid or being forced to provide excessive documentation. Some insurance companies may practice outright bad faith by not even going so far as to investigate claims, causing ongoing delays for paying, offering low-ball offers, or denying outright.

If you need help reviewing your insurance policy, or if you suspect your insurance company may be denying your claim in bad faith, contact the attorneys at the Bolender Law Firm.  If a dispute over a claim cannot be easily resolved through a call or written communication, our attorneys will advocate on behalf of policyholders through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

preference beneficiary clause

Preference Beneficiary Clause: Understanding Life Insurance

You may have heard the saying that life insurance is for the living; however, if beneficiaries are not set up correctly, that could prove futile. Many of us would rather not think about having to buy any type of insurance, and especially when it forces us to examine our mortality further, along with what can sometimes be a challenging chore in dividing up assets. Life insurance can be an excellent investment tool though, allowing you to help your kids and other family members later. They may have college tuition to pay for, along with other necessary expenses. Your surviving spouse may need help getting by without your income after you die. Debt and taxes often need to be paid off—and the burden of the funeral and burial expenses should be taken care of too.

Once life insurance is in the process of being paid out by the insurer you chose, you won’t be around to doublecheck, which is why it is critical to make sure all the details are correct when it comes to your beneficiaries. If one or more is not specifically chosen, a clause such as the preference beneficiary clause will take over, giving preference to a list of provided names on the policy. In most cases, naming your beneficiary should be a simple task—along providing a contingent beneficiary who only receives funds if the primary beneficiary is no longer alive at the time that the life insurance claim is filed.

Insurance companies are expected to act in good faith when paying a life insurance claim, but in some cases, there may be challenges for beneficiaries when it comes to receiving their money. Because life insurance often involves large amounts of money, an insurer acting in bad faith may do everything possible to see the policy rescinded—especially if they can prove details on the application were erroneous or fraudulent, or if premiums had lapsed for one or more payments. Other signs of bad faith include lack of investigation or no processing of the life-insurance claim, long delays with no real explanation, low-ball offers, and complete denials of claims.

If you need help reviewing your life insurance policy, or if you suspect your insurance company may be denying your claim in bad faith, contact the attorneys at the Bolender Law Firm.  If a dispute over a claim cannot be easily resolved through a call or written communication, our attorneys will advocate on behalf of policyholders through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!

insurance agent

Five Tips for Finding the Best Insurance Agent

Unless you know an insurance agent, it can be difficult to find someone who loves insurance. Although having the peace of mind and protection that insurance offers can be well worth it, most of us groan at the thought of having to purchase this safeguard—whether you are shopping for auto insurance, homeowner’s insurance, life insurance, liability insurance…and the list goes on. It’s rare that anyone can get by without at least one form of insurance, and although you can purchase some easily online (auto, for instance), for most other plans you will need to speak to an insurance agent—and this can be a challenging task at times.

Here are five pointers to help you find the best fit with an agent:

  1. Seek a word-of-mouth referral from trusted friends – this is often the best way to find an insurance agent who is both trustworthy and competent. If they have been working for your friends for years, you may have also found yourself an insurance agent who can help you over time as your needs continue to expand.
  2. Do your research first to make sure they know what they are talking about – while years of experience certainly help, make sure your agent is well-versed in the types of insurance you need to buy. If they were to make a mistake in your policy or forget certain coverages, you could be in for a major headache in trying to rectify the situation—and you may even end up having to sue.
  3. Make sure they are enthusiastic about the product, and about answering the list of questions you may have – you want to work with an effective communicator. Again, do your research and know what questions to ask so you can pick both the policy and agent that will work best for you. Plan to interview more than one agent for this important job.
  4. Check out their office – is it well-appointed and organized? This could speak volumes about their organizational skills, which are vital in the insurance business.
  5. Licensing – don’t be afraid to ask for proof of credentials. You agent should be properly licensed for all lines of insurance you require.

If you need help reviewing your insurance policy, or if you suspect your insurance company may be denying your claim in bad faith, contact the attorneys at the Bolender Law Firm.  If a dispute over a claim cannot be easily resolved through a call or written communication, our attorneys will advocate on behalf of policyholders through litigation, arbitration, or non-binding mediation. Our attorneys are experienced in representing clients in state and federal courts, at both the trial and appellate level. Call us at 310-320-0725 now or submit an easy consultation request online. We are here to help!